Delete your Sitara account
You can delete your account at any time, in either of these ways.
Option 1: In the app
Open Sitara → Settings → Your data → Delete account & records.
Option 2: By email
Email support@codecraze.co with the subject ‘Delete my Sitara account’. Include the email used for your account. We will verify ownership before deleting it. Never send passwords or health records.
Email support
Or copy: support@codecraze.co
What gets deleted
Deleting removes your account and the information linked to it:
- Your profile
- Period records
- Check-ins
- Goals and progress
- Fasting records
- Your preferences
How long it takes
We complete deletion requests within 30 days. Copies in our routine backups are overwritten within a further 90 days.
Copies you exported or shared
Any files you exported or shared before deleting are outside our control. We can't recall or remove them from devices or people you sent them to.